Order Taking
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Order taking is a multi-billion dollar industry and is the most popular inbound telemarketing application there is.
Order taking can be used to close the sale for virtually every product and service available today.
When choosing an inbound telemarketing company for your order taking, you want a call center that has a low ring time, a low hold time, and a low abandonment rate. |
Order taking from a radio or television commercial takes good planning because these forms of advertisement produce "spike" calling. When selecting a call center for your order taking needs, make sure they are properly staffed. It is imperative they have enough customer service representatives to handle your order taking volume, and the volume of their other clients as well.
For order taking, you want a call center
that is open 24/7, 365 days a year
You want the telemarketing company to have qualified operators who are professional, polite, specialize in order taking, and have good communication skills. Order taking is an art. You want to choose a company that is skilled not only in the initial phase of order taking, but also has the ability to increase your profits with the proper use of up-selling and cross-selling.
If you sell a product or service and are planning on outsourcing your order taking, or if you are presently unhappy with the call center presently handling your order taking, call us today for a free estimate! With our five state-of-the-art call centers, we can handle any size order taking or inbound project. Do you have a small, low volume order taking need? No problem! We offer turn-key order taking programs for as little as $250.00 per month.
For more information on order taking, please fill out the form below, or Email us at
info@5star-telemarketing.com
. . . or call us at (732) 842-8126 between 9am-6pm EST.
Upon Form Submission,
An Order Taking
Specialist Will Contact You Shortly.
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Order taking - Yahoo!