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Inbound Telemarketing
Inbound telemarketing allows you to walk away from your office, without thinking or worrying about your business...knowing that your calls are being answered promptly, professionally, and courteously.
Inbound telemarketing streamlines your customer communication and sales process. |
Inbound telemarketing provides your customers with the convenience of being able to do business with your company 24 hours a day. With inbound telemarketing, your sales and customer service departments are always open!
Our inbound telemarketing operators
are constantly trained and supervised.
We have a zero tolerance level for anything but professional, accurate and friendly service. Our staff is bilingual and fluent in both English and Spanish.
Inbound telemarketing is a vital communication link between you and your customer - but how do you know which inbound telemarketing company to choose? You want an inbound telemarketing call center that is a strategic alliance. A partner. An inbound call center that treats your business the way they treat their own.
All five of our inbound telemarketing call centers are equipped with the latest inbound telemarketing software and technology including one of the largest digital phone switches and platforms available.
Our inbound telemarketing switch can process millions of calls a month.
Does your business have special reporting needs? No problem! We can provide you with custom services and reporting. Our inbound telemarketing call centers provide our clients with flexible data transfer including email, fax, modem, FTP, and magnetic.
With a full-time in-house IT/MIS staff, we can deliver your inbound telemarketing data in a file that interfaces with your software so you do not have to manually key in the information. We also offer custom inbound telemarketing services. We are not a "one size fits all" kind of company. If you need something special, if it's possible, we will build it for you.
Inbound Telemarketing Services
For Quality and Disaster Control
Our five inbound telemarketing call centers provide you with superior quality and disaster control including:
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Multiple call centers - disaster can occur in many shapes and forms. If something happens to one of our inbound telemarketing call centers, we have four others fully equipped and staffed to pick-up the slack. This also allows us to seamlessly handle very large projects.
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Digital back-up - we have the latest digital back-up equipment to assure your valuable information is always safe.
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Verification of credit card information - by computer, we can quickly verify a credit card number and account to insure accuracy.
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Multiple phone carriers - with today's economy, it is not a surprise even when a large well-known company goes out of business - sometimes with no notice. Our inbound telemarketing call centers always use multiple large phone carriers. If there is a problem with one, we always have several reliable back-ups.
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With Inbound Telemarketing
Your Phone Never Goes Unanswered
Missed calls result in lost business. Your missed calls also strengthen your competition's business. These prospects are going to continue calling until one of your competition provides them with the service or product they need. Your company can't afford to miss a call. Inbound telemarketing is a professional, inexpensive solution.
Marketing experts continuously preach that if you want to reach the next level, you have to delegate
authority. Let us handle the phones!
Inbound telemarketing services we provide include:
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24/7/365 |
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Order Taking |
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Live Telephone Operators |
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Customer Service |
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After Hours/Overflow |
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Up-selling / Cross-selling |
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Direct Response For National & Cable Television Commercials |
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Direct Response For National & Cable Infomercials |
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Direct Response For National & Local Radio Commercials |
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Direct Response For Web Site |
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Direct Response For Print Ads And All Other Media |
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Internet Sales Order Entry |
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Insurance Claims |
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Troubleshooting For Products And Services |
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Insurance and Employment Verification |
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Dealer Locator Service |
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Seminar Registration |
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Paging |
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Virtual Office Service |
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Taking Credit Card Orders |
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Reservation Desk |
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Inquiry Service |
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Voicemail |
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Disaster & Outage Coverage |
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Catalog Order Taking |
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Lead Generation/Qualification |
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Database Management |
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Literature Fulfillment |
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And more! |
For more information on inbound telemarketing, please fill out the form below, or Email us at
info@5star-telemarketing.com
. . . or call us at (732) 842-8126 between 9am-6pm EST.
Upon Form Submission,
An Inbound Telemarketing
Expert Will Contact You Shortly.
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Inbound telemarketing - Yahoo!