Inbound Call Center
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An Inbound Call Center Keeps Your Business Open 24 Hours A Day, 7 Days A Week, 365 Days A Year!
Inbound call center services can streamline your business's communication. An inbound call center can provide your business with the opportunity to expand nationwide - 24/7/365.
Our inbound call center offers communication services specifically designed to maximize the efficiency of your direct marketing efforts.
Our inbound call center works together with you as a partner. Our goal is to build a strong, successful long-lasting relationship.
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Our Inbound Call Center Is Equipped With
Today's Latest Software And Technology
Every call that comes into our inbound call center is handled by a professional Customer Service Representative who has a computer which automatically displays the proper greeting, custom on-screen scripting, product/service description, pricing, help desk, and much more!
Our Outstanding Customer Service Puts Us
Way Ahead Of All Other Inbound Call Centers
We are confident our inbound call center can handle your calls as efficiently as any other company we are put up against, but you'll be hard pressed to find an inbound call center that will provide you with customer service superior to our own. Our inbound call center management team is available to you 24 hours a day.
Our Inbound Call Center Services Let You
Concentrate Your Efforts On Running Your Business
Let our state-of-art inbound call center handle the phones. Whether you need us to answer 100 calls or 10,000, you will find our service to be a professional and cost effective extension of your business. The Customer Service Representatives (CSR) in our inbound call center will always respond to your clients, customers or prospects in a timely, polite and professional manner. Let us use our years of experience to help you make your business more successful.
Our Inbound Call Center Software Ensures
That Every Call Record Is Available To You
We have the ability to look at every call that comes into our inbound call center and provide you with the following information:
Date And Time Of Call
Ring Time
Hold Time (In Seconds)
Talk Time (In Seconds)
Customer Service Representative
Disconnect Code
Our Inbound Call Center Can Provide You With This Information At Anytime So You Will Never Have A Question About How Well Your Calls Are Being Handled.
Inbound Call Center Services We Offer Include:
Appointment Setting
Order Taking
Catalog Sales
Customer Service
Answering Service
Database Management
Dealer Locator Service
General Information
Literature Fulfillment
Market Research Surveys
Membership Applications
Opinion Surveys
Overflow / After Hours
3rd Party Verification
Ticket Sales
Live Telephone Operators
Up-Selling / Cross-Selling
Direct Response For National & Cable TV Commercials
Direct Response For National & Cable Infomercials
Direct Response For National & Local Radio Commercials
Direct Response For Web Site
Direct Response For Print Ads And All Other Media
Internet Sales Order Entry
Insurance Claims
Troubleshooting For Products And Services
Insurance And Employment Verification
Seminar Registration
Paging
Virtual Office Service
Taking Credit Card Orders
Reservation Desk
Inquiry Service
Voicemail
Disaster & Outage Coverage
Lead Generation / Qualification
And More!
For more information about our inbound call center, please fill out the form below, or Email us at
info@5star-telemarketing.com
. . . or call us at (732) 842-8126 between 9am-6pm EST.
Upon Form Submission,
An Inbound Call Center
Expert
Will Contact You Shortly.
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